We're here to help with your international shipping questions
Have a question about international shipping? Need help using our tools? We'd love to hear from you!
Our rates are updated regularly from carrier websites. However, actual rates may vary based on account discounts, fuel surcharges, and special fees. Always verify with the carrier.
No, we're an information service. We help you compare rates and understand shipping requirements, but you ship directly with carriers like USPS, UPS, FedEx, or DHL.
Each country sets its own import taxes and duties to protect local industries and generate revenue. We provide estimates, but actual fees are determined by customs authorities.
We don't track packages directly. Use your tracking number on the carrier's website for real-time updates.
Found an error in our information? Please let us know so we can fix it:
Your feedback helps us improve!
Rates shown are retail prices. Business accounts often get discounts.
Contact the carrier directly with your tracking number for assistance.
We update country information regularly. Report any outdated info to us.
We provide guidance, but customs decisions are made by each country.
Our lists are comprehensive but check with carriers for final say.
We love feature ideas! Send us your suggestions for new tools.
You might find immediate answers in these resources: