International Shipping Guides

Plain-English answers to the questions that come up before, during, and after you send a parcel abroad

Last reviewed on April 27, 2026.

Where shipments most often run into trouble

The recurring pain points are not exotic. Most stuck or returned parcels trace back to a small list of mistakes:

  • Misdeclared customs forms โ€” vague descriptions like "gift" or undervalued contents. See the customs forms guide.
  • Restricted items shipped without realizing โ€” lithium batteries, perfumes, and food items in particular. See prohibited items.
  • Surprise duty bills at delivery โ€” recipients refuse the parcel when the duty exceeds expectations. The duties and taxes guide walks through how to estimate this in advance.
  • Bulky, light packaging that is priced as heavy โ€” see dimensional weight.
  • Missing IOSS or VAT collection for EU/UK e-commerce shipments โ€” see the relevant EU and UK country guides.